Why is there a picture of a $10 bill in this post??!! We want to not only thank you for all of the referrals that you send to us, but also reward you for recommending our services.  For every new customer that we get through your referrals we want to give you $10!!! That’s right, we want to give you a crisp $10 bill for getting us new customers.

All you have to do is tell your friends, family, neighbors and colleagues how good of a job we did on your carpets and ask them to use our services.  When they become new customers ask them to mention that you recommended us and we will give you $10 for every new paying customer!

Who else gives you $10 for referring them customers?  I don’t know of any other company that will do that in appreciation of your help growing our business.  We thank you for your referrals and we look forward to hearing from them.

Thank you.

Marcos Rivera, owner

This short video speaks to the quality of our service and level of professionalism.  If a picture is worth a thousand words, how many is a video worth?  You be the judge of that.

When Marcos started the company he wanted to emphasize and highlight two points in his business.  The first being quality of service.  We deliver a 5 star quality level of service to our clients.  We understand that we are working in your home where you live with your children, spouse, pets, and other family.  This can be a sensitive area so we treat the members of your family and your home with as much respect as possible.

We strive to make you feel very comfortable while we are in your home working.  We treat it as a delicate location and respect that it is your home.

The second point is quality of actual carpet cleaning.  With our detailed process we take time to perform the job as thorough as possible.  The 5 steps of carpet cleaning are:  pre spray, agitation, spot removal, extraction, and power dry.  We power dry the treated areas after to accelerate the drying period.  In some cases all treated areas of carpet are 100% completely dry by the time we leave.

As you can tell by the video we have left clients more than satisfied with the level of customer service and overall quality of work.  If these two points are important to you, we are the right company to choose!  Thank you for your business.  We look forward to hearing from you soon!

Marcos Rivera, owner

Call us today!  (505) 577-6528

We use 4 types of pre spray.  The first is called OSR and it is used specifically for carpets that have severe pet damage, both stains and smell.  This product eliminates odorous materials without leaving strong artificial fragrances behind.

For carpets that are dirty but do not have pet damage, we use 3 different traffic lane cleaners.  They are rated by severity and type of soil in the carpet.  For moderately dirty carpets with the general wear and tear we use End Zone pre spray, for all olefin carpets and carpets with slightly more than normal wear and tear we use Traffic Slam, and for extreme situations where the carpet needs to be aggressively treated with cleaning solution and power extraction we use Flex.  All products are made by bridgepoint company.

We can also use oxygen/pre spray boosters that keep the pre spray active for a longer period time in the carpet.  This allows the pre spray to break down more dirt and make it easier to extract.

If you have any questions on the cleaning products that we use please call us at:  (505) 577-6528.

A great way to determine which companies offer a quality, in depth cleaning service is by asking what their process of cleaning the carpet is.  You will encounter that most companies might be surprised by your question.  It shows that you will not be taken advantage of and that you expect a quality service.

After you speak to a few different companies you will be able to determine who offers the most detailed service.  Some companies may only offer pre spray and extraction, some may clean your base boards and power dry.  You just have to determine what is most important to you.  Do you care if the carpet is a little wet after?  Do you need the base boards cleaned?

Our process is as follows…

1.  Pre spray: we pre treat the carpet with a solution that is designed to break down dirt, slime, and grime.  This solution is not harmful to humans, children, or pets.  It is powerful but safe.  We use different pre sprays based on the type of carpet and severity of dirtiness.

2.  Agitation: using a carpet rake (similar to garden rake except teeth are plastic and closer together like a comb) we brush the pre spray into the carpet.  This evenly distributes the pre spray about the carpet.  It also scrubs the pre spray down into the carpet fibers to attack dirt that is below the surface.  After we have agitated the pre spray we let it dwell in the carpet for about 5-10 minutes.  This allows it to break down all dirt and loosen it up for easy extraction.

3.  Spot treatment: if there are any tough grease stains or pet urine stains, we will then treat them and agitate them with a solution specifically designed for that type of stain.  The pre spray breaks down the traffic lanes but some spots require extra treatment with spot remover.

4.  Extraction: using a powerful, heated truck mounted machine we rinse out the pre spray and dirt.  We inject 200 degree water into the carpet at around 450 PSI and extract it all out with the truck mounted machine.  The machine is powered by a 20 horse power engine and therefore has substantially more power than any electrical powered device. If the carpets have severe damage and cannot be cleaned with conventional methods we use a power extracting machine called the Rotovac 360.  To learn more about this please visit our other blog titled Rotovac 360.

5.  Power dry: using industrial grade carpet fans we dry the carpet.  After cleaning the first 2 areas we will lay down fans in those rooms while we clean the rest of the house.  After we’ve cleaned the next 2 areas we will move the fans from the first 2 rooms to the second 2.  In the last area that we clean we leave 2 powerful carpet fans to dry the carpet as we wrap up the job and load our equipment in the van.

Note:  we ask that you have the areas thoroughly vacuumed before we arrive.  This is something that you can do without us so it saves us time, and you money.  This removes the physical hard debris so that the pre spray can work on the smaller, hard to get dirt.  Also, we ask that you have the furniture moved before we arrive.  Again, this saves us time and you money.  We are always looking at ways to save you money while continually providing a detailed service.

If you have any questions on our carpet cleaning process or the cleaning products that we use call us now at:  (505) 577-6528.  We look forward to hearing from you!

The rotovac 360 has a rotating cleaning head on the bottom of the machine that touches the carpet.  On a traditional wand, there are 2 jets and 1 vacuum inlet.  The jets and vacuum slot spray water into the carpet and suck it out based on the technique and stamina of the cleaning technician.  For traditional cleaning jobs the standard wand does just fine.  However, when the carpets need a little extra effort, the rotovac does all the work.

The rotating head spins at up to 2000 RPM’s.  It is like a technician cleaning carpet on fast forward.  The rotating head agitates the dirt in the carpet as it extracts it all out.  The second step of our cleaning process is to agitate the pre spray into the carpet.  This evenly distributes the pre spray in the carpet, scrubbing it deep down into the fibers so that tough, hard to reach dirt is broken down and lifted out.  Since the head is spinning, this agitation step is constantly happening.  This loosens the toughest, hardest to reach soil in all carpets.

The head has 3 jets and 3 vacuum inlets.  This is equivalent to about 3 wands being powered by 6 men.  This method is quite effective.  Don’t take my word for it, see it for yourself in the video below.

We joined this year to reach out to property managers all over the Albuquerque area.  We are looking forward to creating partnerships with the 3 full time employees of the Association as well as all of the other subscribing members in the association.

The AANM will help our business expand to multi family homes.  As of now we do not do much cleaning in apartments but it is a goal for us to start cleaning more apartments in 2012.  If you live in an apartment or are a property manager apartments please contact either Teresa or Marcos now about scheduling an appointment.  Call now at (505) 577-6528.

A member of our organization will be attending all events of the AANM including the new member orientation tomorrow, March, 20th at the AANM offices.  We look forward to working with more apartment owners/managers in 2012.

Our new carpet cleaning process includes the following:

pre spray – pre treat the carpet with a powerful but harmless solution that is designed to break down the slime and grime that is residing in your carpet.  We let the pre spray dwell in the carpet for about 10 minutes while it defuses the bonds of the dirt in the pile.

Agitation – we run a brush like rake through the carpet after the pre spray has been applied.  This evenly distributes the pre spray throughout the carpet so that it does not just stay on the surface.  This allows the pre spray to get deep down into the carpet fibers to break down dirt that is hidden below.

Extraction – we rinse the carpet out with 200 degree water and suck it all out with a powerful truck mounted carpet cleaning machine.  The rinse extracts all of the pre spray as well as the dirt and grime that has been broken down by the pre spray.  All of the dirt and water goes to a water tank in the carpet cleaning truck.

Power dry – After the carpet cleaning service we will put down industrial strength air fans to power dry the carpet.  This reduces dry times significantly.  Are you tired of having your carpets cleaned and having wet carpets for days?  We never do that, we extract 85% of the water and then power dry to achieve shortest dry times possible.

Look at the difference in the color of the carpet after we have implemented our thorough cleaning process.

If carpet cleaning is not part of your annual spring cleaning week, here are a few reasons you must add it:  First, your carpets are the biggest filter in your house.  They harbor allergens, dust mites, bacteria, and if you have pets, oh boy, don’t get me started!  Every time you step on your dirty carpet, you are releasing the dust and bacteria in to your air for your family and pets to breathe!  This is not only dirty, it is also very dangerous.

Second, after the winter your kids and pets have dragged in bucket loads, literally, of dirt!  Your regular, everyday, dirt is lingering in your carpets.  Do your children and pets play on your carpet?  It is likely that they are playing in a very dangerous and dirty environment.

Not to worry though, with our truck mounted system and rotary extraction techniques we can eliminate the dirty that is polluting your house.  Call now to book an appointment for a no obligation carpet inspection.

Step 1:  As soon as the spill occurs absorb the excess liquid with clean cloth towels.  It is very important that you soak up the liquid immediately after the spill and absorb as much as possibl.  Apply pressure with your hands to soak up fluid that is deep in the carpet fibers.

Step 2:  Mix 2 or 3 drops of dish soap in a standard spray bottle with water.  When mixed shake the bottle to properly distribute the cleaning solution in the water.  Apply the water by either pouring a little bit on the affected area or spraying liberally to the affected area.  With a household spoon agitate or scrub the solution into the carpet fibers that have been stained.

Step 3:  Re-do step 1 and soak up the solution along with the spilled substance with a clean cloth.  Make sure you use a clean cloth and not one that you have already used.  Apply pressure by standing on the cloth on top of the area.

If the stain remains in your carpet apply plain water to the stain and re-do step 1 again.  For best results leave a clean cloth on top of the area with several heavy objects on top to apply pressure and soak up as much of the fluid as possible.  Leave the weight on top of the cloth on the area overnight.

If these steps dont completely remove the stain you may have to hire a professional carpet cleaning company to remove the stain.